Key Features
|
Description
|
|
Easy to use |
§
Intuitive
layout and structure
§
User-adjustable
menu
§
“Copy and paste”
to and from Microsoft Axapta included in Windows commands
§
Advanced
sorting and filter options
§
Built-in user
Help including an integrated manual
§
Options to
e-mail, fax and phone directly from Axapta
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Application can be run in different languages
§
Highly adaptable in order to fulfill specific
needs of almost any type of company |
|
ALL-in-one solution |
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One business
logic, one database, one set of tools and one source code
§
Front office
and back office function as a single, unified system
§
Access to detailed customer information
throughout the organization |
|
Sales Force Automation |
§
Manage all
aspects of business relationships, including customers,
vendors, leads, partners, members, subscribers, etc.
§
Provides
instant overview of all financial or logistic information
§
Retain customer
information for new employees
§
Analyze actual
sales against budgets
§
Evaluate a
given activity with a customer against the profitability of
that customer
§
Give your
entire organization access to customer information
§
Forecast and
plan future revenue
§
Forecast and plan future production based on
anticipated sales
§
Communicate with groups of business relations
through any type of mass-generated communication |
|
Sales Management |
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Monitor and
manage the activities and performance of employees
§
Generate graphs
or reports from sales activities
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Analyze and
report on sales, quotations and all other sales activities
§
Perform
opportunity management, pipeline analysis, and measure sales
forecasts against sales targets
§
Budget future activities based on
up-to-the-minute information |
|
Marketing Automation |
§
Create
marketing campaigns for any group of business relations
dependent on any form of registered information in Microsoft
Axapta
§
Organize your
campaign administration and distribution
§
Link campaigns
and questionnaires, projects and Web responses
§
Automatic
creation of follow-up activities with synchronization to
Microsoft Outlook
§
Monitor ROI by
linking the campaign to a project
§
Broadcast the
campaign via e-mail, Internet, fax, letter and/or call lists |
|
Document Management |
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A common
document repository where documents are stored and linked
§
View a complete
record of contacts, sales orders and quotations for all
business relationships
§
Track and log
documents, including e-mails, SMS messages, and phone calls
§
Store all collateral in one place
§
Access to documents over the Internet |
|
Telemarketing / Telesales |
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Daily
activities are automatically mapped out
§
Calls lists are
generated, telephones dial automatically, and call details
are logged
§
Calls that were
not initially successful are identified so that a second
attempt can be made
§
Call scripts
are generated using the questionnaire functionality
§
Results from questionnaires are analyzed |
|
E-mail and SMS Integration |
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Send emails or
notes to employees in the field from within Microsoft Axapta
§
Urgent messages
are received by your sales force almost instantly
§
Time and money can be saved on front-office
communication processes |
|
Questionnaires |
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Design and
generate questionnaires for use in marketing campaigns
§
Map responses
to knowledge about customers for future planning
§
Execution is
simplified by Web-based functionality
§
Respondents to
a questionnaire are automatically created as users
§
Respondents’
user ID is automatically logged into the system
§
Questionnaires
can be grouped by type
§
Dependencies between questions in
questionnaire are identified |