Telemarketing on Microsoft Axapta®
Microsoft Axapta® Telemarketing helps you execute and manage telephone-assisted sales and marketing activities from one connected solution.
Key Benefits:
- Improved lead generation and qualification
- Execute guided calls efficiently with call center functionality
- Use data from telemarketing activities directly in the sales process
Key Features |
Description |
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Easy to Use |
§ Intuitive layout and structure § User-adjustable menus, forms and reports § User-adjustable layout of main tables and journals § Windows commands including ‘copy and paste’ to and from Axapta § Direct access to main tables from journals § Advanced sorting and filter options § Built-in user Help including an integrated manual § Option to e-mail and fax directly from Axapta § Application can be run in different languages |
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Telemarketing overview |
§ Manage and execute telemarketing activities § Telemarketing window with all relevant information at your fingertips § Computer Telephone Integration (CTI) via TAPI § Full call logging that includes time, date, duration, caller etc. § Range of telemarketing reports |
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Call list overview |
§ Create call lists based on contacts in business relation and contacts table § Distribute and administrate calls lists among callers § Integration between call list and questionnaire module § Integration between campaigns and call list § Range of telemarketing reports § Integrate survey data in the sales process |