SCS Wins the Microsoft Customer Experience Award Two Years in a Row

This month at Microsoft’s Worldwide Partner Conference, SCS won for the second straight year the international award for Excellence in Customer Satisfaction. The award is competed for among the 240,000 Microsoft partners worldwide, encompassing all Microsoft product lines including Microsoft Office, SQL and the full array of Business Solution products including Navision, Axapta, Great Plains and Solomon.

This year’s award went to only five partners in the world. SCS, the only U.S. partner to win the prestigious award, shared the stage that night with award winners in other categories, such as Fujitsu, HP and Citrix.

“It’s amazing and gratifying that SCS has been able to earn this recognition both years that we have been nominated,” commented SCS President/CEO, Helen Russell. “Microsoft has tens of thousands of superb partners around the world and we have been singled out two consecutive years amongst stellar partners. This is an acknowledgement of our incredible team at SCS and their commitment and dedication to our customers.”

“ERP implementations can be straightforward and at times daunting,” continues Helen Russell. “It is our and our customers’ commitment, combined with incredibly robust Microsoft products like Navision, that ultimately results in success. It is a true partnership. It is something we work very hard to accomplish and something we are dedicated to continue. We have set for ourselves a new bar for excellence.”

The award recognizes Partners who have demonstrated through outstanding customer implementations and testimonials excellence in customer satisfaction, something Microsoft – and SCS – take very seriously. “At the end of the day, you can sell all the software in the world and win awards; but unless you  implement successful solutions that truly add value to your customer’s business and bottom line, you won’t be in business for very long,” stated SCS Director of Marketing and Public Relations Audrey Schmedes. “This is simply recognition for the principles SCS has been based on for over 26 years.”