Role & Permission Management

§  Personalization

§  Role set up

Role & Permission Management is the application area in Navision from where roles are easily set up and managed. You create roles and add permissions in a graphical user interface and it is as simple as using Navision.

Roles are flexible and can be customized to the exact requirements of any organization. All activities leverage the existing business logic in Navision.

Sales Management

§  Set up customer

§  Maintain contact information

§  Order cycle tracking

§  Blanket order

§  Extended reordering

Sales Management Web enables the entire sales process.  Your customers can set up themselves via the Web portal and can maintain their contact information such as shipping addresses and contact persons.

With the advanced order-tracking feature, your customers will always know exactly where their order is in the order/sales cycle. Moreover, your customer can allocate an order to a blanket order set up in advance.

Extended reordering grants the customer convenient access to previously made order for easy reordering.

Purchase Management

§  Maintain contact information

§  Maintain catalogue

§  Maintain delivery date

§  Reverse auctions

§  Drop shipment

Purchase Management Web enables the entire purchasing process. Vendors can maintain all information about themselves that is stored in Navision.  This includes product information such as catalogs, item numbers and prices. Furthermore, delivery dates can be maintained so that they are always up-to-date ensuring optimal supply chain performance.

Reverse Auctions which are set up and managed from within Navision, allow vendors to bid on an order via the Web portal. This ensures that companies will always get the best possible price the market can offer.

Moreover, vendors can drop ship orders to customers and thus eliminate supply chain inefficiencies.

Notification Management

§  Event based e-mail

§  Place holder

Commerce Portal has advanced notification features throughout the application.

The system can be set up to send e-mail notifications when any given event occurs, for example when a certain item becomes available, when an order is shipped or when a reverse auction is opened.

The place holder makes it possible to automatically send personalized e-mails to partners containing business data form Navision, for instance order numbers and balances.

Content Management

§  Multi language

Commerce Portal comes with advanced Content Management functionality.

All Web pages are managed from within Navision. This means that a Navision user can do all Web page maintenance without the assistance of Internet consultants.

Microsoft Commerce Sever feature

§  Catalog

§  Profiling

§  Cross selling

§  Targeting

§  Site analytics

§  Bizdesk

Commerce Portal uses the advanced catalog features of Microsoft Commerce Server and Microsoft Commerce Server 2002 for customizing and maintaining catalog structures and hierarchies.

Profiling monitors user behavior on your site. This data is for example used in Cross Selling. Cross Selling lets you offer customers additional goods based on what they have already selected for their order.

Targeting enables you to target customers with special offers based on user preferences and previous shopping behavior.

Site analytics lets you analyze user behavior in great detail and generate reports, for example, to assess the effect of a campaign.

Bizdesk is the graphical user interface from which all Commerce Server features are administered.